Order and Delivery
Our Online Shop offers you a full range of choice – Let yourself get inspired and order your desired products.
One way is to order directly from our OnlineShop. We recieve your order details and data over our secure data connection and you will then receive an automatic confirmation of your order.
Since the shipping conditions will vary from one article to the next, we will provide an itemized invoice of the related costs and charges. In our shipping cost table you can inform yourself in advance as to what shipping cost may be involved.
Should you prefer the more conventional way of placing your order, you can...
• Simply call us on the Order Telephone +49 (0) 9384 88212-00
• Or send us a FAX to our FAX-extension +49 (0) 9384 88212-19. You can download our standard order form here.
• Or, if you like, send us an email under firstname.lastname@example.org with the data for the items you would like to order.
If you have any questions about the ordering process or our products, we look forward to hearing from you.
We dispatch for you daily at 16:30 clock.
Shipping rates for deliveries abroad
Zone 1: Belgium, Czech Republic, Denmark, France, Liechtenstein, Luxembourg, Monaco, Netherlands, Poland, Switzerland
|up to 1 kg||12,95 €|
|up to 3 kg||14,95 €|
|up to 6 kg||16,95 €|
|up to 10 kg||19,95 €|
|up to 31,5 kg||38,95 €|
Zone 2: Andorra, Great Britain, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City
|up to 3 kg||17,95 €|
|up to 6 kg||22,95 €|
|up to 10 kg||29,90 €|
|up to 31,5 kg||59,00 €|
Zone 3a (EU Premium): Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Norway, Portugal, Romania, Cyprus
|up to 3 kg||16,95 €|
|up to 6 kg||19,95 €|
|up to 10 kg||23,95 €|
|up to 31,5 kg||48,95 €|
Bulky goods additional: 24,95 €
Transport insurance international up to 2.500 €: 13,95 €
Transport insurance international up to 25.000 €: 59,95 €
All prices include VAT. Valid only for goods that are not subject to purchase authorization. For goods with required purchase permission the cost calculation takes place in individual cases.
Our bank details for transfers from abroad
Raiffeisenbank Estenfeld-Bergtheim eG
IBAN: DE 81 7906 306 0000 0142 115
SWIFT/BC code: GENODEF1EFD
UST-ID No. according to § 27 a Umsatzsteuergesetz: DE 134 074 834
If you have any further questions, we look forward to receiving your e-mail or phone call. Thank you very much!
Terms of Payment
Payment by invoice
The most convenient payment option, assuming appropriate creditworthiness. Take the opportunity to register with us as a "safe customer". This is very easy! After only two successful orders you can send us the front of your purchase permit by fax to +49 (0) 9384 88212-19 or by eMail to email@example.com and a copy of your identity card. This way you will always receive your orders on account without delay, which you then pay within 7 days. In the case of a return, you pay only the amount of the products you keep.
Payment by credit card
To do this, select "credit card payment" as the payment option during the ordering process. For the payment process we need the following information:
- Card number with security code
- MasterCard 3D-Secure or Verfied by Visa Code
You will be redirected to a secure page by our partner Heidelpay after a click on "Pay order". There you can complete the payment process.
It is important to us to make the credit card payment in our online shop as secure as possible for you. For this we use the common SSL encryption and the security standard PCI, which guarantees the confidential handling of your data.
Please note that we only offer the option of credit card payment with the additional security procedures Verified by Visa or MasterCard 3D-Secure. You can easily apply for this at your credit card provider.
In addition to the card number, the validity and the credit card company, we require the verification number of the card during the ordering process. You will also find this three- or four-digit number on your credit card. Please understand that we cannot currently accept any so-called prepaid credit cards.
It's also quick and easy with the SOFORT bank transfer
The payment method SOFORT bank transfer offers you in our online shop, another very simple and user-friendly way to safely and quickly pay your respective orders. With the instant bank transfer, paying online is easier than ever. You can conveniently use your familiar online banking data and be on the safe side. Further information can be found at the following link - www.sofortueberweisung.de
Installment purchase by easyCredit
Together with installment purchase we offer you special flexibility
- complete repayment free of charge possible
- Special repayments possible free of charge
- Rate increases possible free of charge
- Change of the instalment collection date (01. or 15.) possible free of charge
The installment purchase at a glance
Order values: 200 to 3,000 Euro
Terms: 6 to 36 months
Refund: You pay the first instalment at the earliest 30 days after your purchase or delivery. You will receive your detailed instalment plan by eMail.
PostIden:t Not necessary. All necessary information is collected directly online when you place your order.
Processing fee: None
Representative example of installment purchase by easyCredit
Debit interest rate 8.45 % p.a. fixed for the entire term, annual percentage rate 8.78 %, order value 500.00 EUR, contract term 12 months, total amount 522.99 EUR, monthly instalment 44.00 EUR, last instalment 38.99 EUR. Provider: Ferkinghoff International GmbH & Co. KG, Semmelstr. 27, 97273 Kürnach, Germany
Secured purchase on account
Purchasing on account is easy and convenient to use. You therefore select the purchase on account like any other payment method - there are no lengthy checks in advance. When ordering in your online shop, you select "Secured purchase on account" as the payment method. Your creditworthiness is determined in real time. If you have a credit rating, the order can be successfully completed on account. This is possible up to an amount of 5000 Euro.
When purchasing all products, which are subject to weapons permissions, the shipping costs incurred cannot be shown directly in the shop. We will contact you immediately after receipt of your order to clarify the necessary steps and inform you of the shipping costs.